I have return product to Amazon and they did not return my money

Name of Complainant Vinay Kumar Gupta
Date of ComplaintSeptember 13, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinay Kumar Gupta:

I have ordered one Daisy walker for my kid amount Rs 2999 but I do not like it so I return it on 14th Aug 2022 but I did not receive any confirmation from amazon about the returned item and did not get my return. The return pickup guy name is Vijay (i guess but not sure). I have called customer care regarding this issue and they denied they never received my returned item which i have handed over to the return pickup person. Now they are not returning my money after so many follow-ups and calls with the customer service team and denied returning my money for last month. These things harassed me and my wife mentally and physically.

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