I have received the wrong product from meesho and now the pickup agent is refusing to return it

Name of Complainant Neha Sharma
Date of ComplaintSeptember 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Neha Sharma:

I have ordered the pink kurta set from meesho and they gave me completely different maroon colour and when I raise the complaint of wrong product it’s accepted but at the time of pickup, the pickup agent is refusing to take that parcel and also their behaviour is not good. They are saying the parcel is missmatched from the website photo.. but are they mad !?.. Do they don’t understand that if the parcel is totally wrong then how can it will be matched from the pic. Not expected this from meesho.
Sub Order ID 826010632155_1

Image Uploaded by Neha Sharma:

I have received the wrong product from meesho and now the pickup agent is refusing to return it

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