I have received a different product.

Name of Complainant Karim Sah
Date of ComplaintAugust 2, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Karim Sah:

Order #DEALZ38962

I had placed an order looking at the ad on Facebook that lead me to a website Music ERA.

The order I received is very different and is wrong from the order I placed.
I am attaching photos of the actual order placed and the order I received… It does not match at all. I have been charged ₹1649 for this and I feel cheated as you are promising something and delivering something different.  This can be treated as a fraud case as well.
I would like you to complete the order as per commitment or else refund my entire amount.
Appreciate your  valuable support and cooperation in this matter.
Waiting for a reply and update.
Regards
Karim Sah
M- +917002338396
Add- Kheroni, west karni anglong(assam) 782446

Image Uploaded by Karim Sah:

I have received a different product.

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