I have receive multani mitti, amla powder, sikakai pawder instead of seagate 5tb hard disk

Name of Complainant Gayatri
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Gayatri:

On 30/05/2021, I made an online purchase from Amazon , a Seagate Backup Plus Poortable 5 TB External HHD  for the sum of rupees 8,899/-. On 01/07/2021 I received the wrong product. The
item sent was 8 bottle of multani mitti, shikakai powder, amla powder worth rupees 1036/-
I also raise a complaint about receiving wrong product to customer care service on the same I was receive the wrong product  they told me wait for the some days and us 07/06/2021 but when I call they said that they can not return or replace my order . I’m student I had collected so much money with great difficulty for the hard disk.

I request to you please help me in to return my hard disk or money from amazon.

Image Uploaded by Gayatri:

I have receive multani mitti, amla powder, sikakai pawder instead of seagate 5tb hard disk

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