I have prepaid balance but can’t able to make a call or receive the cal

Name of Complainant Surya kumari
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Surya kumari:

I have 55rs prepaid balance but still if iam making an call it’s telling that i have no balance to make a call and also no one are able to make me a call and telling to do recharge.

Image Uploaded by Surya kumari:

I have prepaid balance but can’t able to make a call or receive the cal

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