I have ordered the cloth from vixelwear online shop but received a wrong product

Name of Complainant Sitam raj mishra
Date of ComplaintJuly 25, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sitam raj mishra:

I have ordered this product but received a wrong product. And when i am writing a mail for replacement on given mail id then error comes mail is not found
It it very unsatisfying that your service is very poor and cheap . They have sent me a wrong item that too of such a poor quality of the product as well as packaging. Really very bad shopping experience.
And they looks like scam

Image Uploaded by Sitam raj mishra:

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