I have order grocery through Jio Mart on date 15/06/25 & also on date 16/06/25 but my order was not delivered by Jio Mart. It is showing that order is returned. I did not receive any call/mail regarding cancellation of order. I want a proper justification why mart is taking order if they are unable to deliver the same.

Name of Complainant Dheeraj Sharma
Date of ComplaintJune 17, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Dheeraj Sharma:

I have order grocery through Jio Mart on date 15/06/25 & also on date 16/06/25 but my order was not delivered by Jio Mart. It is showing that order is returned. I did not receive any call/mail regarding cancellation of order.

I want a proper justification why mart is taking order if they are unable to deliver the same.

Image Uploaded by Dheeraj Sharma:

I have order grocery through Jio Mart on date 15/06/25 & also on date 16/06/25 but my order was not delivered by Jio Mart. It is showing that order is returned. I did not receive any call/mail regarding cancellation of order. I want a proper justification why mart is taking order if they are unable to deliver the same.

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