I have not got fastag card by aritel app I ordered on 3 jan still not come

Name of Complainant	Kaushik roy
Date of Complaint	January 16, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Kaushik roy:

I ordered the fastag card on 3 January 2021 today is 13 January not come yet please kindly see to it.

Image Uploaded by Kaushik roy:

Consumer Complaints Court