I have made payment but neither i received refund nor it got successful

Name of Complainant Rahul Balot
Date of ComplaintMay 29, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Rahul Balot:

On 5th of may 2022 i have made a payment of ₹5850 on dhani app to add it in my dhani wallet so that i can make my electricity bill payment done, but now it’s been more then 20 days neither they have solved my issue nor made any refunds and even not responding properly after number of calls and mails also

Image Uploaded by Rahul Balot:

3 thoughts on “I have made payment but neither i received refund nor it got successful

  1. Dear Rahul Balot,
    We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
    Neha, Team Dhani

    1. Dear Rahul Balot,
      We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
      Neha, Team Dhani

  2. Dear Rahul Balot,
    As per our telephonic conversation marking this query as closed. We hope we helped you out with a proper solution. Thank you for using Dhani.
    Neha, Team Dhani

Leave a Reply

Your email address will not be published. Required fields are marked *