| Name of Complainant | |
| Date of Complaint | June 1, 2026 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected madam /Sir,
Please go through your trailing mail. And my mail with all screenshot attachments.
My registered mobile no. 9427620400
Jio no. 7935552056
In this context this is to inform you that i have tried to contact your customer care number so many times but after connecting only one recorded message “you have exhausted your data and your payment is received for ₹824.82/-on 15.05.2026 @2.32 pm” and phone immediately cut.
As per advised i have tried to load Data voucher but My Jio app take me without. Any option directly to ISD Page which shows ₹ 501 & 502 /-recharge .
I have done my recharge for ₹. 824.82 /-on 15.05.2026 @ 2.32.pm through my debit card.
But till today i. e. On 17.05.2026 2.20 pm data is not loaded to my account and there is no internet connectivity.
I have tried all option even personally visited to Jio office @ Vastrapur Ahmedabad but all in vain.
You are kindly requested to load data to my account so that I can view and use my TV channel as i am senior Citizen the only resort of entertainment.
Regards,
Darshan B Shah
Ahmedabad
Mob no. 9427620400
