| Name of Complainant | |
| Date of Complaint | August 5, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Investments |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have done a deposit of 10000 rs in 1xbet app. It’s been more than 5-6 days but money has not credited to my account. I have contacted customer support several times, every time they says” specialists are working on it”
Image Uploaded by Biswarup Das:
Hello,
Normally, funds are transferred within an hour, but sometimes, due to the workload of the payment system or bank, it can take longer. However, a month is an unusually long time. There may have been an error with the payment system.
Since we don’t have your identification details, we suggest you contact support through your personal account on the 1xbet website or via the app if you haven’t done so already. Please provide all relevant payment information so we can address your issue promptly.
Thank you for your patience, and we’re here to assist you. We appreciate your loyalty.
Best regards,
The 1xbet Team
Is this resolved?
Hi did you received your money?