| Name of Complainant | |
| Date of Complaint | March 16, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I called 1xbet customer services, and I have chats to prove the same. I still don’t have any update regarding it. Ita been almost a month now. No help from customer service.
Image Uploaded by Ramkrishna:
Hello!
We apologize for the delay in receiving your deposit. Usually the funds arrive within an hour, but in some cases, due to the workload of the payment system or bank, the process may take longer. But a month is a very long time. Perhaps there was some error on the side of the payment system.
We do not know your ID details, so we recommend contacting support through your personal account on the 1xbet website or in the application, if you have not already done so. Please provide all your payment details so that we can resolve your issue promptly.
We appreciate your patience and are ready to help you. Thank you for staying with us.
Sincerely,
1xbet team