I have cancelled Jio Fiber connection few weeks back. Customer care executive told me device will be picked up within 7 days, but still no one visit for it. Jio Fiber don’t want to refund money so not trying to resolve my problem. I am in touch with one of their provider .he is ignoring my calls and messages now. My jio will expire on 14 june still have a day left but mo response from their side.

Name of Complainant Vidya Amalyal
Date of ComplaintDecember 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vidya Amalyal:

I have ordered Jio Fiber connection few weeks back. Customer care executive told me device will be installed within 1-2 days but due to technical issue installation is pending, but till now no one visiting to resolve issue. Jio Fiber service team neither canceling order nor resolving issue.

I am in touch with one of their providers. he is ignoring my calls and messages now.

Image Uploaded by Vidya Amalyal:

I have cancelled Jio Fiber connection few weeks back. Customer care executive told me device will be picked up within 7 days, but still no one visit for it. Jio Fiber don’t want to refund money so not trying to resolve my problem. I am in touch with one of their provider .he is ignoring my calls and messages now. My jio will expire on 14 june still have a day left but mo response from their side.

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