I have booked two rooms in sankhabela guest house, digha from OYO online and payed online With booking id Z5406997 . when i reached here the hotel owner refuse to give me room he ask me to pay incash. He said OYO does not pay him and he didnot give me any room. I contact many times to OYO customer care but they are not helping me. I want my money back please do something.

Name of Complainant SUMIT KUMAR
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by SUMIT KUMAR:

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I have booked two rooms in sankhabela guest house, digha from OYO online and payed online With booking id Z5406997 . when i reached here the hotel owner refuse to give me room he ask me to pay incash. He said OYO does not pay him and he didnot give me any room. I contact many times to OYO customer care but they are not helping me. I want my money back please do something.

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