I have booked tickets amount got deducted but ticket not updated in app

Name of Complainant	Sajeevan
Date of Complaint	July 31, 2023
Name(s) of companies complained against	Jio
Category of complaint	Railways
Permanent link of complaint	Right click to copy link
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Text of Complaint by Sajeevan:

I have booked tickets for Mysore train from mbnr to ksr bengaluru
The amount got debited but ticket not got booked in uts app

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