I have already Closed my PAYTM POSTPAID and there are NO any Due pending,but my cibil account showing its Active.

Name of Complainant	MRINAL SEN
Date of Complaint	November 20, 2021
Name(s) of companies complained against	ARTHIMPACT DIGITAL AND PAYTM Close my Account ARTHIMPACT DIGITAL
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Text of Complaint by MRINAL SEN:

Sir, with due respect, I am Mrinal Sen a regular customer of Paytm. My Paytm Postpaid account has been closed and No any due for the last five or six months, but the cibil report still shows two of my postpaid accounts active for which my cibil score has gone down.
So plz look into the matter and do the needful at the earliest.

Details Are:- Postpaid Account Number:-
(1) PYTMPP9436179288
(2) PYTMPPH1868757084026

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I have already Closed my PAYTM POSTPAID and there are NO any Due pending,but my cibil account showing its Active.