I had returned a product to Amazon and amazon has not refunded me the amount.

Name of Complainant Asha Chhajer
Date of ComplaintJune 29, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Asha Chhajer:

I had oredered a Peter England Men Shirt White of Size 40 and once the product was delivered to me I placed a return request and selected return reason as “Wrong Product received.”
I got a reply from Amazon that since I had returned wrong product amazon cannot issue me a refund and they have discarded the product that I have returned. Then I recheck at my end and found that I had by mistake returned Peter England Men Shirt White Size 44 and then I asked amazon to reship the product to me and I am ready to bear the shipping charges since it was a mistake at my end and in case amazon does not reship the product to me I had asked them to refund the amount. But i have not got any response from Amazo.
The product details are : Order id PESFMSLFH27549_White sold by Cocoblu Retail Limited amount paid Rs 938 ordered on 30.04.22

Image Uploaded by Asha Chhajer:

I had returned a product to Amazon and amazon has not refunded me the amount.

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