I had ordered a white top of brand called off label from myntra. Instead , the top that was delivered was a blue top florals. In good faith thinking that Myntra must have sent by mistake, I raised a return request quoting reason that wrong product delivered. The delivery executive came and asked me that what is the issue, I told him that product is wrong. He took the product. Now Myntra has rejected my return request, saying that product quality issues. I had raised multiple complaints with them.They have rejected my return despite of my efforts. This is a very smart tactic used by myntra to exploit the innocent customers.order ID- 116976888842617716503

Name of Complainant Swati Sood
Date of ComplaintApril 18, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Swati Sood:

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I had ordered a white top of brand called off label from myntra. Instead , the top that was delivered was a blue top florals. In good faith thinking that Myntra must have sent by mistake, I raised a return request quoting reason that wrong product delivered. The delivery executive came and asked me that what is the issue, I told him that product is wrong. He took the product. Now Myntra has rejected my return request, saying that product quality issues. I had raised multiple complaints with them.They have rejected my return despite of my efforts. This is a very smart tactic used by myntra to exploit the innocent customers.order ID- 116976888842617716503

One thought on “I had ordered a white top of brand called off label from myntra. Instead , the top that was delivered was a blue top florals. In good faith thinking that Myntra must have sent by mistake, I raised a return request quoting reason that wrong product delivered. The delivery executive came and asked me that what is the issue, I told him that product is wrong. He took the product. Now Myntra has rejected my return request, saying that product quality issues. I had raised multiple complaints with them.They have rejected my return despite of my efforts. This is a very smart tactic used by myntra to exploit the innocent customers.order ID- 116976888842617716503”

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