I had booked an room through OYO; Booking ID: UAOW5647; No rooms were available and no refund was made

Name of Complainant Antony Fernando
Date of ComplaintOctober 16, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Antony Fernando:

Hi,

I had Booked an Hotel room on 7th October. Booking ID: UAOW5647 & Booking ID: BE2H5755. I paid the initial booking amount and a full amount of Rs. 1251. I went to the hotel and I was informed that there were no rooms available as OYO has overbooked. I requested for cancellation and I only got back Rs 556 back. I neither got the room nor my full money back. The customer service number of OYO does not provide any assistance.

Image Uploaded by Antony Fernando:

I had booked an room through OYO; Booking ID: UAOW5647; No rooms were available and no refund was made

One thought on “I had booked an room through OYO; Booking ID: UAOW5647; No rooms were available and no refund was made”

  1. Hello,

    We would like to acknowledge that we have received your request, we will be reviewing your concern and will get back to you soon with an update. Your patience is highly appreciated.

    Thanks
    Team Oyo

    Reply

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