I got wrong product as i want exchange…but amazon is not giving exchange except giving refund

Name of Complainant Noman khan
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Noman khan:

I ordered crocs sandal size 9uk men  from amazon.in when i got my order i found that my sandal is different size that is 10uk men so i want exchange not refund

Image Uploaded by Noman khan:

I got wrong product as i want exchange…but amazon is not giving exchange except giving refund

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