I got different item not JBL Charge 3 as the order stated

Name of Complainant M Marwein
Date of ComplaintJune 25, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by M Marwein:

I have order my item consists of JBL Charge 3 bluetooth speaker and TWS mini ear pod FREE, but what i receives is not JBL product nor the ear pod is as stated in the order. I have paid my money online. So, i have try to called for customer care for complaint but could not connect as it was always busy. So i would want to return back the item so that i could get back my money.

I order my item on 22 June 2019

1 JBL Charge 3 bluetooth speaker with TWS mini earpod free

Image Uploaded by M Marwein:

I got different item not JBL Charge 3 as the order stated

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