I DID A FD OF RUPEES 50 THOUSAND FOR ONECARD. NO CARD PROVIDED AS PROMISED, NO REFUND YET.AFTER SO MANY MAIL, THEY ARE NOT SOLVING IT.

Name of Complainant	Sajal Barui
Date of Complaint	October 10, 2023
Name(s) of companies complained against	Onecard
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Text of Complaint by Sajal Barui:

I have done a FD of Fifty Thousand Rupee to get my OneCard on 14th September. But after that, No Updates are there. When i am login, the same screen appears, CONFIRMATION PENDING.

AGAIN I WROTE TO THEM

“Dear Ashish [CX Specialist]
Team OneCard,

I did not get the refund yet.
Please provide me with the contact details of your NODAL Officer.
or The Transaction ID of the payment so I can confirm the same.

Please look into the matter as soon as possible.”

BUT THEY ARE NOT PROVIDING ANY SOLID ANSWER.

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One thought on “I DID A FD OF RUPEES 50 THOUSAND FOR ONECARD. NO CARD PROVIDED AS PROMISED, NO REFUND YET.AFTER SO MANY MAIL, THEY ARE NOT SOLVING IT.”

Hi Sajal,

Greetings from FPL Technologies!

We understand and regret the inconvenience caused to you. We are eager to assist you with the same.

We have responded to you over ticket ID: 4211369, kindly check the same for further clarity. Also, we would request you to delete the post to avoid any fraudulent mishaps as you have mentioned personal details on the public forum.

Request your cooperation and understanding with us in the same!

Regards,
FPL Technologies.

Consumer Complaints Court

We Are A Non-Profit NGO Committed To Providing Justice To Consumers

I DID A FD OF RUPEES 50 THOUSAND FOR ONECARD. NO CARD PROVIDED AS PROMISED, NO REFUND YET.AFTER SO MANY MAIL, THEY ARE NOT SOLVING IT.

One thought on “I DID A FD OF RUPEES 50 THOUSAND FOR ONECARD. NO CARD PROVIDED AS PROMISED, NO REFUND YET.AFTER SO MANY MAIL, THEY ARE NOT SOLVING IT.”

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