I can’t get my product, I already paid online payment

Name of Complainant	Asfia
Date of Complaint	July 29, 2023
Name(s) of companies complained against	My shopify
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Text of Complaint by Asfia:

I ordered some kitchen items and I paid online payment. but no response and I want cash back

Image Uploaded by Asfia:

Consumer Complaints Court