I call to customer care told my cancel tickets but not issue my cancel tickets and not refunded amount

Name of Complainant Vinod Balu patil
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinod Balu patil:

My ticket is dated 27/12/2020, why at 4:00 pm I don’t have online ticket to makemytreip.com Dear * Vinod Balub patil *,

Your bus booking from * Bhusawal * to * Pune * is confirmed. Your MakeMytrip booking id is * NU711921021987136 * and amount paid is * INR 700 *.

* Booking related Information *

Operator Name: * Shri sairam travels *

Operator PNR: * D5H44A6J *

Departure date / Boarding time: * Mon, 28 Dec 20, 08:10 PM *

Seat Number: * Sleeper (25) *

* Boarding related information *

Boarding Point: * Kurha Panache Jamner Road 9764020333,9326020333 LandMark: Kurha Panache Jamner Road 9764020333,9326020333 *

Boarding time: * Mon, 28 Dec 20, 08:10 PM *

Boarding Lat Long: Not Available

Contact details: 9764020333, 9326020333

Drop Point: * Yerwada, Gunjan Chowk *

To view or manage your booking online, please visit https://applinks.makemytrip.com/T202msDcycb but my v personal problem kids call me customer care and cancel ticket but my ticket was issued on 28/12/2020 I am filing a complaint on makemytrip.com for not crediting my account

Image Uploaded by Vinod Balu patil:

I call to customer care told my cancel tickets but not issue my cancel tickets and not refunded amount

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