I booked the bus ticket by paytm and bus operator cancelled bus. On my request to paytm they replied that refund will be done within 15 days but still I didn’t get it even after 20 days and shamelessly I’m not getting any reply from paytm customer care even on several messages.

Name of Complainant Makwana shailesh G
Date of ComplaintFebruary 22, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Makwana shailesh G:

I booked the bus ticket by paytm and bus operator cancelled bus. On my request to paytm they replied that refund will be done within 15 days but still I didn’t get it even after 20 days and shamelessly I’m not getting any reply from paytm customer care even on several messages.

Image Uploaded by Makwana shailesh G:

I booked the bus ticket by paytm and bus operator cancelled bus. On my request to paytm they replied that refund will be done within 15 days but still I didn’t get it even after 20 days and shamelessly I’m not getting any reply from paytm customer care even on several messages.

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