I booked flight from https://travolook.com it has been 55 days but they did not refund my money

Name of Complainant Pankaj kumar
Date of ComplaintApril 5, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Pankaj kumar:

I had booked flight ticket from travolook.com website on 7th Feb 2022 but during booking my money from credit card debited but no ticket were booked after 2 min a call came from this website she told me your money will be refunded within 30 min after 1 hour I called some one picked my called and told me that your monet will be refunded within 12 to 15 days I called again after 15 days they told me your money got stuck so money will be refunded within 7 working days again I called after 10 days they told me that this weak sure your money will be refunded Again I called after 10 days they told this Monday sure again I called on Tuesday I said another day it has been 55 days but they neither reply my mail nor refund my money

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