I am refunded customer money but not credited there account

Name of Complainant	Ashish Kumar Sharma
Date of Complaint	September 10, 2022
Name(s) of companies complained against	Paytm merchant account.
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Text of Complaint by Ashish Kumar Sharma:

I am refunded customer money 3 days ago but not credited there account. And also try many number to direct contact with customer service but not possible

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I am refunded customer money but not credited there account

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I am refunded customer money but not credited there account