I am receiving some else’s bill and account details for last 6-8 months

Name of Complainant Sajin pillai
Date of ComplaintFebruary 13, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Sajin pillai:

Hello,

Even after numerous emails to vodafone kerala, i am getting some else’s vodafone bill. Every time i been told that issue is resolved but still getting all the emails and details of other Vodafone customer to me. I am not sure where the problem is, but to me it looks like silly email address mistake which vodafone customer care does not or are lazy to rectify.

My name: Sajin Pillai

My Vodafone number : 9764565444

my email address: sajinpillai@gmail.com

 

other vodafone number for which i am getting email:  85xxxxx99

account number: 73370471

I have access to all the phone details of the other vodafone customer which according to me is a security breach.

Please could you stop this.

 

thanks

sajin pillai

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I am receiving some else’s bill and account details for last 6-8 months

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