I am not able to update my email id

Name of Complainant	Yamini Singh Baghel
Date of Complaint	June 20, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Yamini Singh Baghel:

I want to activate my esim but i am not able to update my eamil id through messaging in 121

Image Uploaded by Yamini Singh Baghel:

Consumer Complaints Court