| Name of Complainant | |
| Date of Complaint | December 15, 2018 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I changed my Internet 4G LTE service plan, for the number 9890468512 around 25th Sep 2018. After which my internet stopped working. I went to Airtel Gallery in Vishrantwadi, Pune. After several visits, my internet was still not working, post which i was asked to change the SIM card. Even after replacement of SIM card(number 9890468512)on 8th Oct 2018, my internet services were not working.
So on 13th of Oct 2018, i asked the gallery person to provide me with a New connection for the internet and CLOSE the previous connection, which was 9890468512 .
I was provided with a new connection and a number for the same is 8484947096 and was assured that the previous connection has been closed.
However, i am still getting bills on my mail for the number which i had asked to be disconnected.
Need help to resolve this issue.
Image Uploaded by Akshay Modak:
