| Name of Complainant | |
| Date of Complaint | March 16, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am adding 35000 rs 1xbet they not deposited my money, any time asking about money they asking only little bit, nearly i am waiting 24 hrs please take in serious action
I want compensation to 2 lakh for wasting my time
Dear Noorulla, My name is Alex, and I’m in charge of your case.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Your gaming ID:
2. Date and time of the transaction:
3. Amount of the transaction:
4.Payment system, that was used:
5. Screenshot of the transaction:
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
My deposit also not given wait so many days from 25/02/24
Dear Ashok, My name is Alex, and I’m in charge of your case.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Your gaming ID:
2. Date and time of the transaction:
3. Amount of the transaction:
4.Payment system, that was used:
5. Screenshot of the transaction:
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Made a transfer of rupees 3500 on 25/02/24
Via UPI to your account am attaching all the details of transaction still u didn’t refund the amount or paid to beneficiary virtual account
Reference Number (IMPS, RRN, UPI, UTR) 405622186381
Amount. 3500
Bank Name of our Company / Account holders name
Ejini connections Private limited
pay10.ejinicraft@finobank
I waited so many days also asked the beneficiary they didn’t receive the funds
My bank clearly mentioned that amount is successfully transferred to u
Dear Ashok,
Thank you for reaching out to us.
To assist you better and review your situation thoroughly, could you please provide us with your player ID and screenshot of your payment? This information will help us investigate your case and provide you with the most accurate assistance.
Best regards,
Alex, the 1xBet Team