Hotstar subscription not activated after recharge

Name of Complainant Vikas ghadge
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Vikas ghadge:

Dear sir/madam
I have paid 401 on 30th July 2021 which has 1 year subscription for hotstar. After successful recharge also my subscription is not activated.i have launched complaint against the same on 31st July on airtel care but I haven’t got reply from them till date

When I contacted airtel
customer care they only telling me to wait but it’s still not activated. I asked them to refund my money.but they said they dont have facility to refund money. please look into the matter.

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