Hotel check in denied

Name of Complainant Avinesh
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Avinesh:

I booked a hotel in MakeMyTrip for the dates 25/12/2021 and 26/12/2021. When I arrived at the hotel for the check in they said that we can’t check in because MakeMyTrip haven’t paid the amount to the hotel. But I paid the full amount during online booking. I raised a complaint in MakeMyTrip the same time but they haven’t responded anything. I want a refund since I didn’t stay in the hotel.

Image Uploaded by Avinesh:

Hotel check in denied

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