Hotel booking Fraud in Agoda.com by Retail Domestic PT

Name of Complainant Arunima Sardar
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Arunima Sardar:

I was trying to make a booking on agoda.com of Rs 3359.43 on 14.9.202, after I entered the OTP it redirected me to the earlier page and the money got deducted immediately from my account with the merchant name ‘Retail Domestic PT Mumbai’.
When i checked my booking i couldn’t find any booking in my name and couldn’t reach Agoda customer care as none of the numbers were working. I have also mailed them but haven’t got any response.

Image Uploaded by Arunima Sardar:

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