Hotel booking fraud in agoda by Retail domestic PT Mumbai IN

Name of Complainant ASM Gnanam
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by ASM Gnanam:

Regarding hotel booking fraud in agoda by Retail domestic PT Mumbai IN
Name of Complainant Harsh poddar
Date of Complaint July 31, 2021
Name(s) of companies complained against RETAIL DOMESTIC PT MUMBAI IN
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by ASM GNANAM

I made a booking through agoda website which was of Rs 17112.83 on 30 July2021 I made the payment through the SBI Credit Card payment bank gateway further i received a message regarding the amount being dedeucted from my account and the merchant name was ‘Retail Domestic PT Mumbai’ when i checked my booking i saw there was no booking in my name and further on calling agoda team 5 times they say we didn’t get the money and we are not responsible for it for which it was agoda app only which directed me to the payment gateway page

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Hotel booking fraud in agoda by Retail domestic PT Mumbai IN

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