| Name of Complainant | |
| Date of Complaint | January 15, 2023 |
| Name(s) of companies complained against | Oyo and Oyo (10018 Hotel) |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I booked a hotel through oyo platform (Oyo 10018) and was promised a room for the cost of 905 for two days. I paid an amount of 217 as advance online. On reaching the hotel, the hotel denied the booking charged an amount of 2500 instead. This was the second case of the day where oyo booking was denied by the hotel. From an online search I understood it’s a standard problem not being addressed. I urge the authorities to take action against such a fraudulent practice happening through oyo.
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