Hotel booking fraud

Name of Complainant Chandan Chopra
Date of ComplaintAugust 6, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Chandan Chopra:

Actually, I have fraud through Yatra.com.
I booked a Single Bedroom With Private Bathroom to stay on 05 Aug 2022 in OYO TOWNHOUSE 225 ASHIYANA MUKUT BAZAR Lucknow ,I got the booking confirmation through e-mail & sms after payment from my end .My booking reference Number – 0508220092808 &Hotel Confirmation Number – YAT0008810627 ,but when i reached at hotel for checking hotel receptionist said he didn’t receive any confirmation via mail or sms from yatra.com
so you can’t check In. so i drop the mail to Yatra .com on mail id hotelservices@yatra.com MS.Subhadarshini Nayak & MR.Mohd. Shahbaaz reply he is working on issue but can’t provide solution till time & so refund the amount 998/-

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One thought on “Hotel booking fraud

  1. Hi, Greetings from Yatra.com! We would like to inform you that your refund of INR 998 has been processed from our end on 06 Aug 2022. Please note, your bank may takes up to 5-7 working days for the credit to reflect in your account. Regards, Yatra Care

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