Hotel Basera Inn – Did not provide any basic facilities ,but charged exorbitant price for the usage

Name of Complainant Parvathy
Date of ComplaintDecember 16, 2020
Name(s) of companies complained against , ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Parvathy:

Hotel BASERA INN –  #41 MES RingRoad, Bahubali Nagar,Jalahalli  Bangalore – 560013 did not have any of the below facilities but charged exhorbitantly.

The below were the issues .

  1. Not hot  water(Geyser) for taking bath.
  2. No tissue paper in the bathroom.
  3. No room service available / no one picked .
  4. Bedsheets & Pillows were hard and old
  5.  No hot water was provided for drinking even upon request.
  6. No TV and internet facility.

Charge for 2 rooms 1 night stay – 2500

We would like to have the reimbursement of the same .It was the worst hotel experience ever.

Image Uploaded by Parvathy:

Hotel Basera Inn – Did not provide any basic facilities ,but charged exorbitant price for the usage

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