Name of Complainant | |
Date of Complaint | November 30, 2022 |
Name(s) of companies complained against | Hitachi |
Category of complaint | Electronic Appliances |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
My ac is in warranty so two technicians visited my place for free ac service . They told me that my ac machinery is not working. They mishaved and were rude with me and said a part of your ac will be changed and we will come back in 3 days . But my complaint was closed the very same day. No one from hitachi called us to ask if my complaint has been resolved or not. From that day till now i have called at hitachi customer care like several times every time they say that technician will visit within 24-48 hours but i never got any response from them. It’s been more than 1.5 months now . No action has been taken. I don’t even get any call back from hitachi.
And as its been more than 1.5 months and hitachi people is not taking it seriously.
Dear Aastha,
Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.
We assure you we will look into this right away.
Regards,
Team Hitachi