Name of Complainant | |
Date of Complaint | November 30, 2022 |
Name(s) of companies complained against | Hitachi |
Category of complaint | Electronic Appliances |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
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My ac is in warranty so two technicians visited my place for free ac service . They told me that my ac machinery is not working. They mishaved and were rude with me and said a part of your ac will be changed and we will come back in 3 days . But my complaint was closed the very same day. No one from hitachi called us to ask if my complaint has been resolved or not. From that day till now i have called at hitachi customer care like several times every time they say that technician will visit within 24-48 hours but i never got any response from them. It’s been more than 1.5 months now . No action has been taken. I don’t even get any call back from hitachi.
And as its been more than 1.5 months and hitachi people is not taking it seriously.
Image Uploaded by Aastha Singh:
Dear Aastha,
Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.
We assure you we will look into this right away.
Regards,
Team Hitachi