| Name of Complainant | |
| Date of Complaint | February 22, 2019 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello,
I’m currenty your vodafone customer. I cannot play any online games because of the increased latency on your 3G and 4G network. I switched to 3G network because 4G is so high when it comes to the latency. So i decided to check the internet ping, download and upload speed of your 3G network using http://ping-test.net/mobile/speed_test and these are the results.
Ping: 150 – 160ms
Download speed: 2.0 – 5.0
Upload speed: 1.0 – 2.0
I’m also facing network breaks during my game play. It’s my sincere request to please give atleast 70 – 100ms ping(latency) on your 3G network.
Mob no. 9567887268
Location. Kollam, thevalakkara nearmajor devi temple
Image Uploaded by Hisham:
