Hathway Renewal amount paid, but the account was deactivated

Name of Complainant Reeshma
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Reeshma:

I had paid the renewal amount of Rs. 944 for hathway broadband ,but the account has deactivated.
Even though I contacted the customer care and shared my transaction details, so they raised the ticket yesterday.. But today they had deactivated my account, but the ticket is not closed.

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