Name of Complainant	Mousumi Nandi
Date of Complaint	May 29, 2021
Name(s) of companies complained against	Hathway Data Services
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Text of Complaint by Mousumi Nandi:

I got a msg on whatsapp of a lady from hathway services . she gave me An opportunity of internship of Data entry . I was agree with her . she took my Data And completed my agreement process with hathway services . I started my work on 24-5-2021 which is of 600 forms Data entry . within two days I completed 120 forms And suddenly my accounts of hathway service was banned. I contact to the customer care Center of hathway . they didn’t replied . but after this , after 2 days I got a call from advocate  Radhaben Solanki of hathway service . they tell me about the process of solution And sent me 2 mails regarding the solution that is this

Respected Mouasumi,

We have received mail regarding a server crash due to your Login I.D. Let us brief you everything regarding the contract and the mistake due to which the server crash occurred from your end and also the further solution.

 

 According to the Information technology Act 2000 (The Act) which came into force on 17-10- 2000. The Act applies to the whole of India and even to persons who commit offences outside India. The Act validates “DIGITAL SIGNATURE” and provides for enabling a person to use it just like the traditional signature. The basic purpose of digital signature is not different from our conventional signature. The purpose therefore is to authenticate the document, to identify the person and to make the contents of the document binding on the person putting a digital signature. Let us see what digital signature is in technical terms. Digital signatures raise the same liability as the regular one for the causes of criminal and cibil matters. So The Hon Supreme saying digital signature or digital signature scheme is a mathematical scheme for demonstrating the authenticity of a digital message or document. A valid digital signature gives a recipient reason to believe that the message was created by a known sender, and that it was not altered in transit. So this digital transition has them authentication as the regular one in the eye of law and you are abiding with the same.

This mail is in regards to the problem created from your side knowingly or unknowingly due to which Login I.D of the company is DAMAGED and the SERVER of the company is blocked on which many freelancers are working and earning money. In the previous mail(first mail) all are  the reasons due to which such a problem is created, which has totally affected the company’s software and database

Below are the reasons due to which such a problem is created, which has totally affected the company’s software and database.

Reason 1: –  You might have used 2 Systems like 2 COMPUTER, 2 LAPTOPS,or mobile phone which define as double/multiple system login as also double/multiple ip address and  due to which server load was increased and resulted into the software crash.

Reason 2: – You might have not done proper LOGIN AND LOGOUT while working on company’s software because the necessity is, after each LOGIN there should be a LOGOUT  but it was not properly done from your side due to which the server detected miscellaneous and server was blocked. This point was restricted to be done in the stamp paper agreement held between you and the company As well as on call verification.

Reason 3: – You might have used different IP Address(consider as system IP if system change, location ip if location change,internet IP if internet change in internet IP ) Internet companies or If you have any kind of internet issue or location issue or electricity issued also cause IP problem ,You might have used Different location (count of 1 room to another also) an double or multiple I.P Addresses have been found which was strictly prohibited in the rules of stamp paper agreement held between you and the company as well as at the time of verification call

Reason 4– You might have not done your work on time or else you have drop in between or incase after signing, you not start your work due to any kind of reason(Health issue,medical issue,major pandemic or any kind of issue as per agreement is is said incomplete submission also you have to take care on daily basis work of minimum 20 -30 forms has been required to the company because server cannot be empty for your id after signing as mentioned in the agreement and verification call to you 

Reason 5 :- You might have used a Third Party Application to complete a company’s work without hard work OR You might have used Third Party Software to destroy or affect a company’s database through Malware Virus.

You will receive a call shortly from our Technical Team or Legal Team depending upon the loss occurred to the Company due to the mistake done from your side intentionally or unintentionally. They will guide you and explain to you with each and every detail how the problem was created from your end  due to which company is suffering from great loss, with legitimate proofs.

Our Team will give you a call to resolve this issue and it is our request to follow their instructions humbly otherwise you must know that this stamp paper agreement made between you and the company comes under the Indian Contract Act 1872 and SECTION 17 will be imposed on you for doing fraud with the company intentionally. We also want to inform you that I.P.C SECTION 420 will be imposed on you for doing fraud , betraying and breaking rules and regulations of the company.

 

Abusive Word : Section 66 A shall be imposed for using abusive words with our technical team and legal firm associates and can cause 3 months prison.

 

Non Payment :  An arbitrary and conciliation act of 1996 as per an article 14 shall be imposed on you if you do not solve this case outside the court with our technical team or legal associate you might need to pay the total loss including the expense of advocates, travelling expenses, notary charges, affidavit charges, summons fees, court fees, processing charges, etc to the company. it may cost up to 1,00,000/- to 2,00,000/-

 

Summon Letter : If you don’t reply on time period it means that you agree and you may be on the fault and as per the notice you are disrespecting the notice and law so as per the court summon letter will be issued it is to notifying a named party that a case involving it and that it must an appearance on the stated date to answer the charges or give evidence.

 

Failure to obey a summons may result in an issue of arrest warrant and not settling the dispute will land you in mess and we need to proceed this case further for an arbitrary proceedings.

FOR RESOLVING THIS ISSUE AND TERMINATE THE WORK YOU NEED TO CLEAR 7509/- AS PER AGREEMENT.AFTER TERMINATION NOC WILL BE PROVIDE TO YOU

SERVER  MAINTENANCE CHARGE    :- 4999/-

LEGAL CHARGE                                 :- 509/-

SECTION CHARGE                               :- 2000/-  

____________________________________________________

TOTAL SERVER CRASH   CHARGE    :- 7,509/-

____________________________________________________

FOR RESOLVING THIS ISSUE AND ACTIVATE THE WORK YOU NEED TO CLEAR  5,509/-

SERVER  MAINTENANCE CHARGE  :- 4,999/-

LEGAL CHARGE                                 :- 509/-

____________________________________________________

TOTAL CHARGE                                  –  5,509/-

____________________________________________________

Your payment should be complete on time and work should not be server crash again Refundable Security deposit will be refundable as per that

Still Refundable Security Deposit clearance time will be  for 1 or 2 hours last time 06:50 PM

 

For further details urgently contact on .9054506418

 

Regards

Hathway Data Services

Image Uploaded by Mousumi Nandi: