Harassment from late delivery and misinformation

Name of Complainant Hardeep Kumar
Date of ComplaintOctober 20, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Hardeep Kumar:

I placed an order on amazon on October 18th Oct-22 which was guaranteed to be delivered by amazon the next day but they did not deliver the product on time. When I called the customer care they said your product will be delivered by 9 PM but At 9 o’clock I got a message that delivery will not be possible today. I also called the customer care this morning to inquire why I did not get the delivery on time, then they told that sir you have given the office address. The delivery time at the office door is till 6 PM, so you don’t get on time delivery. Delivery time was till 6 PM, still the customer care executive made me wait for 3 hours from 6 PM to 9 PM. I haven’t received the delivery of the product yet.

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Harassment from late delivery and misinformation

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