| Name of Complainant | |
| Date of Complaint | March 15, 2020 |
| Name(s) of companies complained against | Kotak Mahindra bank |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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This is am matter of Abuse/harassment and Misbehave by collection department of Kotak Mahindra Bank Credit Card.
The incident is of date date 14th March 2020, I got a call from the agent of Kotak Mahindra Bank Credit Card Collection Department to clear my dues immediately. My dues was of only Rs.4000. which I was about to pay in a day or two.
Because, this person keep calling me again and again I responded him that I’ll clear my dues asap But on 14th and 15th March he msgd me you are a beggar and I see now what I will do.you people live on banks money and all bad words.he even copied my picture from what’s app and started to talk rubbish about me and my family.
this was the first time I was facing such embarrassment.
That person Started Abusing me with unacceptable words and he literally keep abusing me for 3 to 5 minutes and started threatening me and for my family saying he will give alots of trouble to me and my family. It was so scary time as he was keep abusing me and harassing me till 5 minutes.
This is a matter of Abuse, Harassment and Threatening and I dont want to continue any relationship with any unit of Kotak Mahindra Bank company.
And I want justice and strict action on such Bank and Bank’s department who enrol these kind of agencies and loos talk people.
I condemn this bank and their behaviour and service are so so bad. We are not here to listen Abuse and getting harass with Kotak Mahindra Bank.
Ph Number from where I was getting call is +91 70170 40174 But later when I called on the same number, person started saying that I am not that person who called you but he was same person.
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