| Name of Complainant | |
| Date of Complaint | May 29, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Today I received another call on my number 9590886676 asking me to pay the airtel postpaid bill for a connection owned by Mr. Teja from Bangalore. I have mailed your company on several occasions that I have never had a postpaid Airtel mobile connection (Text of earlier mails attached for reference).
The executive, Mr. Ranjeet from the Airtel bill collection department ( calling from +91 8046111734) in Bangalore even threatened that my existing BSNL number (9590886676)on which he was calling would be disconnected . This is not what I expected from a reputed company.
I will be escalating this matter to the relevant government authorities if this HARASSMENT does not stop this instant !!
16/3/19 – mail to 121@in.airtel.com
Sir/madam
This is to inform you that I have been receiving calls for postpaid bill payment for Airtel number 8722955921 as well as other postpaid Airtel numbers (all seemingly based in Karnataka) on my BSNL mobile number 9590886676.
I do not own and have never owned a postpaid Airtel number. The repeated calls are extremely irritating and absolutely unwarranted.
I would be grateful if you could take swift action in this regard and correct the discrepancies in your records.
18/3/19 – mail to 121@in.airtel.com
Sir/Madam
Image Uploaded by Praval Sharma:
In continuation to my earlier mail (attached), I have still not received adequate response from your end. In addition, I received another call on my BSNL mobile 9590886676 to pay bill for Airtel Postpaid Mobile No. 9343886666. As stated earlier , I have never owned an airtel postpaid mobile connection.
I request you to kindly address the issue on priority as the unnecessary phone calls are interrupting my day to day work activities. I will be forced to escalate the matter to regulatory authorities in case of your continued negligence.
Looking forward to prompt action on your end.
