| Name of Complainant | |
| Date of Complaint | April 13, 2020 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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Sir
I have taken Vodafone post paid number 9885660088 i have been having issues with network since many days to which i have already complaint it in their respective office in Hyderabad
but no action have been taken yet over and above that i have been harassed by telle callers to pay an outstanding bill of Rs417 to which
i said due to corona virus i am unable to pay this amount and request you to rectify my internet to which they haven’t taken any action and the caller calls me everyday since than i have received an notice to pay an amount of Rs.417 within 5 days i request you sir to help me
thanking you regards
Junaid Ahmed Khan Advocate
Mobile 9966061155 / 9885660088
DEMAND NOTICE DATED: 10.04.2020
Name : MR. JUNAID AHMED KHAN
Mobile No : 9885660088
Relationship Number : 74696402
Balance : 417/-
Dear Sir,
You have been our esteemed customer. We take pr id e in being able to serve you and have always strived to serve you better.
1. You are a subscriber of our cellular mobile network and you have been assigned, Account Number, Mobile Number and you have been using our cellular network.
2. You have been utilizing our cellular network and your outstanding amount due is Rs. 417/- of your Vodafone Idea cellular number as on date.
3. If the said amount of Rs.417/- is not paid within 5 days of receipt of this demand notice, we will be forced to file appropriate legal proceedings against you as deemed appropriate, for having utilized our cellular network and defaulting to clear the said sum of Rs.417/-.
We have tried to contact you over the past several days through several means to request you for the payment due. Unless you have already made the payment, kindly take out a couple of minutes to write a cheque OR money immediately and call the below number during business hours to have it collected.
We understand that you would not like us to take any legal action; we too do not like to take legal action against our customers. However, would you not agree that one needs to pay on time for the services used by one?
For any clarification or any enquiry in regard to the outstanding on your account you can contact: B S R Venkata Prasad on Mobile no 9848102425 Contact Mail id venkata.prasad@vodafoneidea.com .
PLEASE REPLY WITH STATUS AND ALSO PROVIDE YOUR PRESENT CONTANCT NO.
If you are not able to reach me Or busy, please SMS I your Old default Vodafone mobile #and we will soon get back to you.
Please ignore if already pa id .
Note: THIS IS AN AUTOMAIL DON’T REPLY THIS MAIL AND CONTACT ABOVE MENTION MAIL ID ONLY.
Regards,Legal Team
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