| Name of Complainant | |
| Date of Complaint | May 23, 2021 |
| Name(s) of companies complained against | Indusind Bank Credit Card |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My mobile network was hacked on 13th May 2021 at 03.13 AM. Someone used my IndusInd bank credit card n did transactions when card was with me n i was asleep. I heard the SMS notifications n bank transaction messages. When I got up to chk the damaged was already done within fraction of sec. Even the OTP which I got was used. I disabled my International n Domestic transactions at 03.22 AM. I did not shared the OTP with anyone yet the transaction took place. There were 3 transaction made vide ECOMM MOBIKWIK WORTH INR 18,300/-. Details r as follows.
1. INR 3400/- made vide NET # 162085573466 at
03.13AM.
2. INR 14,200/- made Net # 162085595706 at 03.15 AM.
3. INR 700/- made Net # 162085598238 at 03.16 AM.
REQUEST you to investigate it appears someone has hacked my phone n done above transactions. I am a senior citizen 63 yrs please help me. Let me know if any other information required.
Dear Customer ,
Greetings from IndusInd Bank.
Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.
We request you to please call 1860 267 7777 or write to us at socialm@indusind.com from your registered email-id.
Regards,
Social Media Team
IndusInd Bank Ltd
Dear sir/mam
Mai indusind credit card Balance use Kiya tha medical related ar abhi mai payment nhi kar pa rha hu ar mai request kar raha hu settlement ke liye lekin use nhi de rhe hai ar phone krke mujhe galiya de rhe hai WhatsApp call pr ar uske bad police case krne ki dhamki dekar torcher kr rhe hai mujhe mentally harrasment kar rhe hai please ap is pr action lekar meri help kijiye kuki mai abhi jobless hu
Apki ati kripa hogi ar maine screenshot bhi attached Kiya hai sath me aur mere relative call karne ki dhamki de rhe hai
Mobile number 8076130720
Mail id pramaashish@gmail.com