GTPL broadband connection

Name of Complainant Puja
Date of ComplaintAugust 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Puja:

GTPL broadband connection shows NO internet since last 24 hours.

We have recently got the GTPL connection  on 15-08-2020 and it just worked for a day and then it shows no internet even though full money is paid for 6 months.

The local support is not responding also a complaint is registered but they said it is some technical issue and can take time upto 3 days but such poor service is not acceptable.

If it is expected from customers to accept such service, then being the service provider can GTPL extend the number of days when no internet is provided. If not then atleast they should learn to  provide proper service.

Image Uploaded by Puja:

GTPL broadband connection

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