Got wrong product but delivery partner updated right product on the shopping app

Name of Complainant Pratyusha
Date of ComplaintJune 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pratyusha:

Ordered for a maternity gown but got something else as shown in image.
When tried to contact customer care, they said delivery partner has delivered the right product.

Image Uploaded by Pratyusha:

One thought on “Got wrong product but delivery partner updated right product on the shopping app

  1. Hello Pratyusha, we understand your concern regarding the wrong product delivered to you. Please accept our sincere apologies. Kindly help us with the details by clicking here: https://bit.ly/meelnk and we’ll get in touch with you soon to resolve your query.

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