Got dirty shoes and they are not returning

Name of Complainant GAURAV KUMAR JHA
Date of ComplaintMarch 18, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by GAURAV KUMAR JHA:

i have order a shoes and got a dirty shoes firstly my quality checked has passed but the shoes has not been returned know they are telling quality check has failed and the shoes will not returned
if i am returning the product which i have got then why they will not take the product please help

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